Start with what breaks when you grow
Most businesses have two or three tasks that work fine today - and would fall apart at twice the volume. Those are the ones to automate. Not the ones that are merely annoying.
What we usually automate
- Copying the same details from one system into another - bookings, orders, customer records
- Reports someone builds by hand every week from three different places
- Reminders, follow-ups and status emails that depend on someone remembering
- Sorting incoming emails and form fills into the right place, with the right job attached
- Invoices and paperwork that start from information you already have
How a project goes
First we watch how the work is done today - who touches it, where it lives, and where it goes wrong. Most of the value is found here, before any code.
Then we build the smallest piece that removes the most hand-work, and run it beside the old way until you trust it. Once it holds up, we take on the next piece.
We would rather connect the tools you already pay for than replace them. That way nobody has to learn a new system to get the benefit.
When not to automate
If a task happens twice a month and takes ten minutes, it is probably not worth building software for. If the process itself is still changing every week, settle it first. We will tell you when the honest answer is a better spreadsheet, not a project.
Is this you?
This service is a good fit if:
- A spreadsheet somewhere is quietly running your business
- Two systems you use every day don't talk to each other
- Growth would mean hiring just to keep up with paperwork
We've built this for
Common questions
How do I know what's worth automating?
Start with what breaks when you're busy. If a task fails at double the volume, automate it.
Will automation replace my staff?
It replaces their busywork. Your people get time back for work that needs a human.
Do I have to switch software?
Usually not. Where we can, we connect the tools you already use, so they pass information to each other instead of through a person.
Who owns what you build?
You do - the code and the data. We maintain it as the tools on either side change.