Web Development

Website Care & Maintenance

Updates, security, backups - and a real person who answers when something breaks.

Column V of V · Web Development

The night watch

Care happens while you sleep

Your site is watched all night, every night. A quiet log, and a person behind it.

  1. 23:12 Backup runs saved
  2. 23:26 Backup tested - a real restore verified
  3. 01:03 Updates applied done
  4. 01:15 Updates checked - not just clicked pass
  5. 02:41 Security scan clean
  6. 04:57 Uptime check, same as all night up
  7. now Still watching live

A typical night on a care plan. The times drift. The checking never does.

07:00 · morning

You open your laptop. Everything just works.

That's the whole product: a site you never have to worry about.

What ongoing care covers

  • Updates applied, then checked that nothing broke
  • Backups we actually test, so a restore really works
  • Watching your site's uptime and security around the clock
  • Content changes as your business changes
  • A direct line to the people who built your site

Care and hosting are not the same thing

Hosting keeps your site online. The server, updates, SSL and backups are handled on both of our hosting plans - $15 a month for set and forget, or $55 a month for managed hosting, which includes up to 30 minutes of support time.

Care is our time in your site. Changing pages as your business changes. Checking the site after updates, not just applying them. Chasing down the odd thing that looks wrong before a customer notices.

For a lot of small sites, the $55 plan is all the care they need. If yours needs us in it more often, we price that to the site, and you know the number before we start.

Compare the hosting plans

Who it's for

Care suits a business whose site changes often - menus, events, staff, prices - or one where a broken page costs real money. Restaurants, churches and nonprofits often fit that description.

It also suits anyone who inherited a site and has no idea what is under the hood. We look it over first and tell you what we find, before you commit to anything.

What it costs to skip it

Most website emergencies start small: an update nobody checked, a backup that never ran, a form that quietly stopped sending. Fixing those after the fact takes longer and costs more than catching them. If your budget is tight, the affordable web design page shows how we keep a proper site within reach.

02:00 · the bad night

When something breaks at 2 AM

You call. A person answers - someone who built your site, not a ticket queue. That direct line is part of the plan.

The one light on in the building is ours.

Care is cheaper than a rescue

Both paths end with a working site. Only one of them wrecks your week.

with care

The quiet path

  • The watch runs while you sleep
  • Small problems get caught while they're small
  • What it costs you in attention: nothing

without it

The rescue

  • Your weekend, gone
  • Rush work at rush rates
  • Your site down while you wait

Is this you?

This service is a good fit if:

  • You don't want to think about updates and backups
  • Your site matters too much to leave unwatched
  • You want one number to call when something looks wrong

We've built this for

The rest of the web development family

Five rooms in one building. You're standing in the last one.

Common questions

What happens if my site breaks?

You call us, and we fix it. Care clients get a direct line to the people who built the site.

Do I need a care plan if my site is new?

New sites still need updates, backups, and watching. Care is cheaper than a rescue.

Sleep on it. Literally.

Hand your site to the night watch. Tell us what you need - the call is free.

Set up care

Tell us what you need

The call is free. There's no pressure. And if we're not the right fit, we'll point you to someone who is.

★★★★★
“He listened to my needs and gave great advice on creating a unique news aggregator website that promotes events and unites churches in Vermont; we highly recommend his services.”
Church of the Crucified One · one of 27 five-star Google reviews